At Blue River Family Medicine, we understand that health care insurance and billing is complicated and can be a hassle to navigate. Dealing with billing and payments can be very frustrating for patients, especially when you are not feeling well.

We make it easier on you by providing online access to your billing information and by allowing you to make payments online as well. Click here to enroll or access your online account.

All co-payments and deductibles must be paid at the time of service.

We accept, cash, check, and major credit cards.

Insurance terms

Deductible - an amount that a patient must pay for their healthcare before their insurance company will pay anything.  This is usually reset every year.

Co-pay - the patient pays a small amount for office visits.  The amount depends on your insurance company.

Co-insurance - a percentage of your bill that you must pay after your deductible is met.  Your insurance company pays the other part.

Network - a group of providers and hospitals that your insurance has contracted with.  If your insurance company has a contract with a provider, they are in-network.  If they don't, they are out-of-network.  The insurance generally pays more for an in-network provider than an out-of-network one.

Assignment of Benefits - the provider bills the insurance company first and then bills the patient for the part of the charges that they must pay

Preauthorization - sometimes an insurance company requires that you get authorization before you have a procedure or hospital admission.  If you don't get preauthorization, the insurance company may not pay anything for those services.  Requirements for preauthorization depend on your insurance company and plan.

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