No show policy change

on August 31, 2020

As Blue River Family Medicine grows and expands, we want to continue to provide high quality, timely care to all of our patients. We recognize everyone’s time is valuable, so we will be implementing a practice no show policy. Any patient who fails to arrive for a scheduled appointment or who fails to cancel with more than 24-hour notice prior to scheduled time is considered a no show. Established patient appointments who no show will be assessed a $25 fee, and if no show more than 3 times in a year period will be dismissed from the practice. New patients or physicals who no show will be assessed a $50 fee, and if they miss a new appointment twice, they will no longer be allowed within the practice. Fees are subject to normal collections policy.  Thank you for your understanding as we continue update our policies and procedures to better serve our patients.